FinTech promises transformative potential—expanding financial inclusion, enhancing economic mobility, and unlocking opportunities for entire communities. However, the industry requires more robust frameworks for measuring and communicating its impact. We speak of democratization, but what does that truly mean? Is it about increasing access and participation in the financial system? Or does it extend to giving a voice to the voiceless, realizing one’s power as an economic agent, and opening an ocean of opportunities previously unreachable?

Our FinTech Advisory Council has been instrumental in navigating this complex terrain. Comprising diverse stakeholders—innovators, former regulators, academics, and community leaders—the council embodies the 360-degree perspective necessary to develop comprehensive impact strategies. We believe that to measure impact effectively, we must first ensure that all relevant voices are heard and considered. By bringing engaged stakeholders to the table and leveraging their insights to inform data collection and deployment strategies, we can ultimately achieve the buy-in necessary for comprehensive impact frameworks to take root.

This report is a call to action. We are calling on all FinTech innovators, from start-ups to builders in the lab to time-tested institutions, to delve deeply into understanding and articulating your impact. Please share your stories, findings, and data with us. Together, we can gather insights, amplify what is working, analyze outcomes, and deploy solutions that drive meaningful change.