Since 2021, James has served as the chief commercial officer for Kroger Health. In this role, he is responsible for developing relationships with strategic partners, suppliers, providers and payers; generating alternative profit through innovative healthcare ventures; overseeing Kroger’s Prescription Benefit Manager; implementing a comprehensive Food as Medicine strategy; and creating an interprofessional, interoperable healthcare ecosystem to deliver population health solutions. James has delivered more than 50 presentations and publications, led Kroger in becoming Top Chain for providing Medication Therapy Management and played an instrumental role in creating both PGY1 and combined PGY1/2 community pharmacy residency programs with the University of Cincinnati. He is a board-certified pharmacotherapy specialist, adjunct professor at the University of Cincinnati, Fellow of the American Pharmacists Association and a board member of the Pharmacy Quality Alliance and the Community Pharmacy Foundation. James earned his pharmacy degree from the Ohio State University in 1998 and his Doctor of Pharmacy degree from the University of Cincinnati in 2002. He joined The Kroger Co. as a clinical coordinator in the Cincinnati division after graduation and then transitioned to the corporate office in 2013.