Joanne Hannaford is the Chief Technology and Operations Officer for Credit Suisse AG. She is a member of the Executive Boards of Credit Suisse Group AG and Credit Suisse AG. In her role as CTOO, Joanne is responsible for leading engineering and operations, delivering digital transformation, orchestrating our investments in enterprise core capabilities, ensuring the security, scalability and performance our overall technology infrastructure and for driving a culture of world-class engineering and talent. Joanne joined Credit Suisse in 2022 from Goldman Sachs where she was employed for 24 years in executive roles including Partner and Global Co-Head of Platform Engineering, EMEA Head of Engineering, Global Head of Regulatory Engineering and Global Head of Corporate and Operations Technology. Prior to this, she was an Executive Director at NatWest Bank. Joanne is a passionate advocate for diversity and inclusion both in the workplace and in the broader science, technology, engineering and mathematics (STEM) fields. She is a member of the UK Government Digital Service Advisory Board, the Royal Society Science, the Industry and Translation Committee, Founders4Schools Charity and the Board of Trustees of the British Computer Society. She is also a Major in the British Army Staff Corp. Joanne holds a Bachelor of Science in Computer Science from Staffordshire University.