Dr. Andrea D. Willis is SVP and chief medical officer for BlueCross BlueShield of Tennessee, which has over 6,000 employees and serves more than 3.4 million members throughout the state and across the country. Willis guides BlueCross clinical processes that are central to improving the health and well-being of the company’s members. She oversees Total Health Management and pharmacy management and is responsible for achieving and maintaining clinical quality excellence, optimizing member care and medical management functions, and overseeing clinical risk management and collaboration with the provider community. Willis serves as the clinical face of the organization with customers, providers, regulators and other stakeholders, as well as our employees and Board of Directors. Willis previously served as medical director of the BlueCross CHOICES Long-Term Services and Supports (LTSS) program, where she advised on plans of care for daily living and home health services. She’s also served as medical director for BlueCare Tennessee and Cover Tennessee. Before BlueCross, Willis served as director of the CoverKids program and was responsible for developing Tennessee’s federally approved State Children’s Health Insurance Program (SCHIP). She also served as deputy commissioner for the Tennessee Department of Health. Willis is a fellow with the American Academy of Pediatrics and a member of the Tennessee Medical Association. She earned a Master of Public Health from Johns Hopkins School of Hygiene and Public Health and a Doctor of Medicine from Georgetown University.