Clara Shih - CEO of Salesforce AI and Chairman of Hearsay SystemsClara Shih is CEO of Salesforce AI, the world’s most trusted Enterprise AI for CRM designed to anticipate, initiate, and build powerful customer relationships. A digital pioneer, Clara has been named one of Fortune’s “Most Powerful Women Entrepreneurs,” TIME “Most Influential People in AI,” and a “Young Global Leader” by the World Economic Forum. Clara also serves as Executive Chair of Hearsay Systems, a privately held digital software firm she founded in 2009. She graduated #1 in computer science at Stanford University, where she also received an M.S. in computer science. She also holds an M.S. in internet studies from Oxford University, where she studied as a U.S. Marshall Scholar.

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AI: Hope, Hype, and Headwinds

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