Darlene Goins is EVP and head of Philanthropy and Community Impact at Wells Fargo. She guides the company’s strategic vision for community impact with an emphasis on housing affordability, small business, financial health and sustainability. Previously, Darlene served as head of Diverse Customer Segments within Consumer, Small & Business Banking, leveraging customer feedback and insights to serve diverse customers. Darlene also led the company’s Banking Inclusion Initiative to help increase access to affordable bank accounts and financial guidance for the unbanked. Earlier, Darlene served as head of Financial Health Philanthropy, responsible for investing in national nonprofit programs focused on reducing debt, driving savings and advancing wealth-building. Prior to joining the company in 2016, Darlene was a scores executive at FICO, where she led FICO® Score Open Access, a consumer credit score program that earned accolades from the Obama administration, regulators, and consumer advocacy groups. Darlene currently serves on the boards of Prosperity Now and BAI and serves on the Marin County Priority Setting Committee. In 2023, she received the Madam C.J. Walker Legacy Award from the National Coalition of 100 Black Women Bay Area Chapter and was named to Diversity Woman Magazine’s Elite 100 Black Women Leaders in Corporate America, and in 2022, one of San Francisco Business Times Most Influential Women in Bay Area Business. She earned a bachelor’s degree in electrical engineering and a master’s degree in Engineering-Economic Systems from Stanford University.